The Receptionist-Cashier courteously and efficiently answers all phone calls to the dealership in a timely and professional manner along with routing calls to the appropriate employee or department. The Cashier part of this position manages all service and repair transactions for our valued customers. He or she receives and processes payments for services rendered or parts and materials purchased, explains vehicle service recommendations to customers, and completes estimates and invoices. The Receptionist-Cashier ensures to have all customers that call in have a pleasant first response from our receptionist. They use the appropriate software programs to record payment amounts and repair orders and to manage customer data, such as service history, parts purchased, and contact information. He or she may need to calculate materials charges, repair charges, and taxes and must understand various types of warranties.
The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience that includes money-handling and point-of-sale (POS) system experience. Automotive dealership experience preferred. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
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